This website uses cookies

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy. More information

Room 1
Age of the children on the outward journey
Please fill the age of your children when you travel.
Best Rate Guarantee

Information A-Z

With our A-Z you will find all important information about our hotel. Our Front Office team will be glad to answer all your questions.

General Information

Here you will find all important information about the hotel.


Pets are allowed, we will charge EUR 10,00 per day inclusive a special pet set-up.


Our rooms are available at 3:00 pm.


Please contact the reception (800) for any inquiries.


You can borrow bathrobes and slippers for free on request at the reception (800).


If you need an extra blanket please contact our reception (800).

Borrowed articles    

It would be our pleasure to lend you an iron, iron board or a fan. Please contact the reception.

Credit Cards    

We do accept the following credit cards. American Express, Diners Club, MasterCard and Visa. Please be informed, that we do not accept JCB.


We kindly ask you to leave your room on your departure morning until 00:00 a.m. You can leave your luggage in our store room until your departure. If you need a Late Check Out, please contact our reception.

Guest supplies    

We are offering following guest supplies for free:
Dental kit Shaving kit Ladies kit Shower cap Shoe polish Shoe horn Sewing kit

If you need allergic bed linen or some other pillows, please contact our reception (800).


You can use the internet free of charge. Please sign in under your name and email address below Rilano Wifi.

Interesting websites for Munich

Laundry service    

If you would like having your personal laundry washed, please bring it to the reception until 9:00 a.m. from Monday to Friday. You’ll get it back on the same day after 5:00 p.m. Laundry bags and information concerning the cleaning costs are available in your room and at the reception.


Should you need help with your luggage, please contact the reception. You can certainly put your luggage in our store room.


We offer you various massages around the clock.
For further information contact our reception.


All rooms in our 4* The Rilano Hotel Munich are equipped with a minibar. The minibar soft drinks are free of charge. We also sell drinks and snacks 24 hours at our Rilano 24|7 corner at the reception.


If you arrive by car, you can park it in our own underground car park. The entrance to the underground car park is in Alfred-Arndt-Strasse. The daily price is EUR 16.00.


The room-keys will be encoded for the exact period of your stay. If you extend your stay please contact the reception to encode your key new.


The rooms are cleaned during the week starting from 8:00 a.m. and on weekend starting from 9:00 a.m. If you wish to sleep longer please place the “Do not disturb” sign outside your door.


At the 4* The Rilano Hotel Munich we provide a safe in the room. At the Rilano 24|7 Hotel Munich we have a central safe at the reception. There you can deposit your valuable articles for free.


For national and international calls you must first dial  "0" followed by the phone number you need.
For calls within the hotel dial 1 followed by the room number (Except the 10th and 11th floor: Please dial a 2 and the room number except the one; for example room 1001= you dial 2001)

Great Britain0044
Sweden 0046
Japan 0081


USA 001

You can borrow umbrellas at the reception.


Please use our WhatsApp or SMS 24hrs to communicate all your wishes and request..
Telephone number: 0170 9065864

Wireless LAN    

Wireless LAN is available free of charge in our hotels.
Please sign in under your name and email address below Rilano Wifi.

Restaurants & Bar

Discover our culinary variety.

Jazz Bar    

Our bar is open from 11:00 a.m. until 1:00 a.m. Enjoy yourself with delicious drinks, tapas, burger and nachos.


For a good start into the day, our breakfast buffet serves you a variety of regional meals like the Bavarian white sausage, blackforest ham, Bavarian Obazda cheese and also international meals like pancakes, baked beans at the Restaurant Vitello. Also we provide a variety of different cereals.
Opening hours are from Monday-Friday from 6:30 a.m. until 10:30 a.m. and on weekend from 6:30 a.m. until 11:00 a.m. Find enclosed our Breakfast Room Service menu. Kindly bring the menu before 3 a.m. to the reception.

Coffee Fellows  

Our Coffee Fellows at the Rilano 24|7 is open from Monday till Friday from 07.00 a.m. until 07.00 p.m. Enjoy our daily fresh bagels, hot beverages and different kind of small breakfast deals.

Mamma Minuti    

We offer fresh Pasta, panini, salads offer at our MammaMinuti.
Opening hours: Monday till Friday 11.00 a.m. until 07.00 p.m.

Restaurant Vitello    

We serve fresh and regional food in our Grill & Seafood Restaurant Vitello.
Lunch: 12.00 a.m. until 02.00 p.m.
Dinner: 06.00 p.m. until 10.30 p.m.

Our philosophy at the Restaurant Vitello
Our passion in the Restaurant Vitello is Steak & Seafood. We interpret classic dishes new, like the vitello tonnato ', which served as veal tartare with fried tuna and wild herbs. It is very important for us to know the origin of each product. An important factor for a good restaurant, which is self-evident, the quality of products with which we work. If you wish to make a table reservation please dial 9701 and our service team will be glad to assist you.

Room service    

Please see the attached room service menu. We charge EUR 5 Room Service Charge extra.

24|7 Corner    

Next to our reception you will find our 24|7 Corner, where you can buy around the clock various non alcoholic and alcoholic drinks, sweets, chocolate, chips, nuts.

Leisure, Museum & Excursions

Activities in and around Munich

Allianz Arena Stadium    

The stadium “Allianz-Arena” is located only 6 km from here. To get there by underground, you can walk to the underground station “Alte Heide” (500m from the hotel) and with line U6 direction Garching- Forschungszentrum) it takes only 6 minutes to the stadium.

Bike rentals    

We offer you bikes for rent at the rate of EUR 7,50 for 3 hours and EUR 15,00 per day. For further information do not hesitate to contact our reception.


Please call our Rilano Angel (9206) or check for information about the schedule and the location of the nearest cinema.


At the reception desk we will provide you with necessary information concerning the various possibilities (e.g. Neuschwanstein). Our Rilano Angel would be pleased to assist you in organising the trip of your choice, or order tickets to a specific event.


If you want to do something for your fitness you can get access to the PRO HEALTH CLUB in the neighbouring Parkstadt Center (just one minute walking distance). To the rate of EUR 15,00 per day you can use modern fitness equipment (Technogym, Powerplate, Kinesis and courses) and sauna. The opening hours are Mo-Th 7.30am-10pm; Fr 7.30am-9pm; Sa-So 10am-6pm.For further information contact our reception.


You’ll find jogging routes in the English garden – ca. 1,0 km distant from the hotel. Please ask our Rilano Angel for further information and running tracks.

  • BMW World
  • Kunsthalle der Hypo-Kulturstiftung
  • Archaeological State collection Munich
  • State Museum of Egyptian art in Munich
  • Old Pinakothek
  • German Museum

If you are interested in a sightseeing- or city-tour, please contact our Rilano Angel (9206).

Ticket service  

If you need a ticket for an event in Munich our Rilano Angel is at your service (-9206).

Train information    

Transit Information is available at the reception.

Car Rental, Airport & Shuttle Service

How to get to the hotel, city or airport.


30 km (Motorway A9 direction Nürnberg)
Call Center: +49 89 97 00
Flight information: +49 89 97521313


Bus no. 50 to Johanneskirchen, then change to S-Bahn number 8 in direction to airport. Travel Time: about 45 min.

Car Rental

Tel. +49 89 89666216
(We offer special prices for our Hotel guests.)

BMW Frankfurter Ring 
Tel: +49 89 1805252525
Frankfurter Ring 35, München

Tel: +49 89 3575380
Moosacherstraße 45, München

Tel: +49 89 1490940
Ingoldstädterstraße 43, München


We cooperate with the shuttle service Engelmann. Please contact our reception for your reservation (800).


A taxi stand is located in front of the hotel. If there is no available taxi please ask the reception.

Train station    

You can reach the main train station by car or taxi within 20 minutes or with the subway (U6 – changing at the „Marienplatz“ into the S-Bahn).
Train information:  0800 150 70 90

Doctor & Emergency

Important information for emergencies.


Please contact the reception (800). In case of emergency the reception will immediately call the medical emergency service.

Emergency exits  

In case of fire, kindly use the exits marked on the plan hanging behind the door of your room

Emergency numbers    

Reception    800
Direct Police line 110
Fire brigade 112
Medical emergency 19222


In case of fire please pay attention to the following instructions:
keep calm inform the reception (tel. 800) close the doors and windows follow the signs of the fire exits
do not use the elevators in any case!

Fire extinguisher    

You will find them on each floor: one in front of the elevators and next to the staircase.


Please contact the reception (800). The next hospital is called Hospital Munich Schwabing and is located in: Kölner Platz 1 in 80804 Munich(0)-30690

Medical service    

General practitioners:
Dr. Med. Rudolph Christina +49 89 391074 Leopoldstraße 58Doctor    

Please contact the reception (800). In case of emergency the reception will immediately call the medical emergency service.

Service Offer

Our Service for you.


The nearest cash machine is located in the neighbouring Parkstadt centre and also at the underground station „Alte Heide “.

Electrical connection    

230 V AC / 50 Hz.

Cigarette machine  

The cigarette machine is located in the lobby.


It is your... and you didn´t plan something?
Please contact the reception. Our flower deliverer will deliver the right flowers for your event.

Hair dresser    

You find a hair dresser inside the Parkstadt Center.
Hairstyling Melinda Tel.: +49 89 237 17900

Lost & found    

In case of finding your forgotten or lost items we will send them  to you. Even if you do not require them immediately, they will be kept for you 6 months.


You can buy various newspapers and magazines at the Reception.

Photo copy    

Our front desk will assist you. Charge per copy EUR 0.30.


Is located next to the restrooms on the ground floor. Stamps are available for sale at the reception.